Deliveries
Information on delivery of your Personalised Plastic Cards order.
If you need to know more, please feel free to ask, by visiting our Contact page.
How.
Small orders of under 2kg are usually sent via Royal Mail.
Standard shipping is second class, costing from as little as 1.80p
Non UK orders are sent via Royal mail international tracked and signed. The charges closely reflect the actual cost to us.
We never use Evri / Hermes.
When
Most orders during office hours, are sent out the same day.
Even custom printed cards and badges make it into the post the same day.
This is a lot dependent on what time Royal Mail collect from here.
It can be anytime from 10am to 5pm.
You'll receive a notification about your item being dispatched.
If you need your purchase urgently, please check with us before ordering, as we may not be able to ship it that day, especially if it is after midday.
Special delivery cut off is earlier. If it can be posted the same day, it will be but it will likely be posted the following day.
Example: Buy on Wednesday at 3pm. shipped Thursday, arrives with you before 1pm on Friday. But please check first.
Next day delivery is working day. Posted on Friday, you may get it Saturday but more likely on Monday.
Once sent, we have zero control over how long they take to deliver and this can be up to 10 working days. Although usually, 2nd class items arrive in 2-5 days.
Special delivery items arrive on time or you get the postage cost refunded.
Where
We send orders worldwide, with the exception of a few countries at war, highly prone to fraud or where we have had repeated issues with customs or non delivery.
All orders are now sent tracked, unfortunately due mainly to the rising number of unscrupulous who think it's ok to steal from us by claiming their item has not been delivered.
Amazingly, the amount of 'lost' items has dropped significantly.