GDPR / Your information.

Privacy

Personalised Plastic Cards, Privacy Policy

Our contact details

Name: Personalised Plastic Cards

Address: 2 Marbled White Close, BS35 1FD

Phone Number:

E-mail: Contact@personalisedplasticcards.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• Photographs

• Online account user names

• Any other information provided to us in order to carry out a contract.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Producing orders, including personalised printed cards

We also receive personal information indirectly, from the following sources in the following scenarios:

• Ebay.co.uk, Wix.com, square.online, to complete contracts(orders) placed via these locations.
   

We use the information that you have given us in order to produce and process your order.

We may share this information with authorities, only if required.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Personalised Plastic Cards

(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored.

We keep National Insurance numbers and the associated name for 6 months, We will then dispose your information by deleting from our secure digital storage.

We keep image files of all printed cards for 6 months, We will then dispose your information by deleting from our secure digital storage.

We keep image files of all printed cards for 6 months, We will then dispose your information by deleting from our secure digital storage.

We keep raw data files of other cards edited by us, for future orders from yourself, for up to 5 years,  We will then dispose your information by deleting from our secure digital storage.

We keep image files of all printed cards for 6 months, We will then dispose your information by deleting from our secure digital storage.

We keep order details, including name, address and order specifics for 2 years, We will then dispose your information by deleting from our secure digital storage.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Personalised Plastic Cards if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Personalised Plastic Cards

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk